Cozy Bay Premium Ha Long

General information

• Surcharge of 100,000 VND/person, payable on the spot, applies to the following departure dates: January 1, April 30, May 1 and September 2, 2025.
• Children under 5 years old get free tickets when traveling with 2 paying adults. fee, sit together and share meals with parents. Parents must pay all costs incurred.
• Only 1 child aged 5-8 years old can buy a child ticket when traveling with 2 paying adults. Adult ticket prices apply to a second child aged 5-8 years old.
• If you would like to request vegetarian food or report any allergies or special diets, please book at least 1 day in advance and write your request in the "Additional requests" section.
• Children must be accompanied by an adult at all times.
• The tour operator will contact the participant to request additional information including full name, date birth, nationality and ID card number before starting the tour.
• Please bring valid identification documents (residence card, passport, etc.).
• Group tour will have other guests that you may not know.
• You must follow the scheduled schedule and instructions from the tour leader.
• The scheduled schedule may change depending on external factors including but not limited to weather conditions weather conditions, road traffic conditions and other unforeseen circumstances.
• If you are not present during the pick-up time, you will be left behind and your reservation will be considered void. You may request to reschedule based on the tour operator's approval and availability on your selected date.
• Transportation and meals are subject to change. The tour operator will replace them with similar services and items based on availability, type and standard as specified in the itinerary.
• Meal selections and menus are subject to change based on availability. The tour operator will do their best to prepare fresh food that everyone can enjoy. However, the tour operator cannot guarantee that the meals provided will meet your preferences and dietary restrictions.

CHILDREN POLICY:

+ From 01 - 04 years old free of charge (seating with parents. Pay for yourself if any). + From 05 - 08 years old: 75% of adult tour price (2 adults with 1 child (5-8 years old).

from the 2nd child in the province 100% of tour price as an adult).

+ From 09 years old and up: 100% of tour price as an adult.

REFUND POLICY CANCELLATION:

+ Cancellation before departure date, charge 50%

+ Huy during the night from 00:00 to the morning when picking up guests for tour: charge 100%